Return & Refund Policy

At Print House PK, we carefully prepare and customize every order according to your requirements.

Customized Products

Customized products such as personalized bags, LED frames, shirts, mugs, and other personalized items are non-refundable and non-returnable once production has started, unless the item is received damaged or we made an error in customization.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrectly customized product, please contact us within 48 hours of delivery and provide clear photos/videos of the product and packaging.

If the issue is confirmed, we may offer:

• A replacement product, or

• A refund, depending on the situation.

Change or Cancellation

Orders can only be changed or cancelled before production begins. Once customization or production has started, cancellation may not be possible.

Refund Processing

Approved refunds will be processed through the available payment method. Processing time may vary depending on the payment provider.

Contact Us

For return, refund, or replacement requests, please contact Print House PK with your order number and supporting photos/videos.

Print House PK reserves the right to review each return or refund request individually.